Opportunities
Join the Kenific Group Call Center Operations team
Help thousands of Americans make informed decisions about their healthcare.
We Believe in Taking Care of Our People.
At Kenific Group Call Center Operations (KGCCO), our team assists thousands of Americans in navigating complex healthcare plans offered through the Federal Marketplace. Your work will directly impact lives, helping people make important decisions for themselves and their loved ones during the Open Enrollment Period (OEP). As a company, we are committed to providing our employees with competitive compensation and a total rewards package.
Our Total Rewards:
- Insurance Coverage
- For Customer Service Representative positions, medical insurance is available at no cost for employee-only coverage. For non-Customer Service Representative positions, medical insurance is subsidized by the company.
- All employees receive short and long-term disability insurance, as well as basic life insurance, at no cost, with additional coverage available for purchase.
- We also offer health savings accounts, health reimbursement accounts, an employee assistance program (EAP), supplemental insurance, health coaching, and well-being incentives.
- 401(K) Matching
401K retirement plan with no vesting period and generous company matching.
- Time Off
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11 paid federal holidays
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Paid sick leave and paid vacation, depending on position eligibility
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- Other Benefits
- Competitive base compensation
- Bonus programs (attendance, customer satisfaction, etc.), depending on position eligibility
- Paid new hire training and refresher training
- Career advancement opportunities
- Discounts on auto, homeowners/rental, and pet insurance available through Working Advantage employee discount program
Kenific Group is an Equal Employment Opportunity Employer
Kenific Group is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity and Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
Equal opportunity legal notices can be viewed on the following PDF: Know Your Rights: Workplace Discrimination is Illegal. You may also view the OFCCP’s Pay Transparency Nondiscrimination Provision, the company’s EEO policy, the supplemental EEO policy for federal contractors and subcontractors, as well as your rights as an employee under the National Labor Relations Act.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Talent Team at kgccorecruiting@kenific-c2.com or by phone (571) 363-4020.
This company uses E-Verify to confirm each employee’s work authorization. For more information, click here E-Verify Participation Poster.